| > | | | | an internet cafe especially if they are in a foreign |
| The increase demand for internet has not gone | | | | country and are unaware of what is around. The cost |
| unnoticed by all sectors of different industries. One | | | | however of using hotel internet is a lot more than what |
| such sector is accommodation sector such as hotels. | | | | people are used to paying in the cafes. Customers no |
| Hotels have taken note that internet provides vast | | | | longer need to search hard to find hotels that provide |
| benefits and have become important part of the | | | | hotel internet as hotels such as Holiday Inn to local |
| customers who come and stay. Since the introduction | | | | hotels provide these kind of facilities. |
| of internet into the public domain the need of internet | | | | Managing of the internet can be more complex and |
| has increased steadily over the years. People who | | | | hard than managing of internet at a local internet cafe. |
| visit other countries still want to check their emails or | | | | As such hotels will normally employ an IT team that will |
| keep in touch with their families. Hotels all over the | | | | handle this. There responsibilities range from helping |
| world realise the importance of internet and such now | | | | customers with their problems but also to ensure that |
| many hotels both huge and small offer hotel internet to | | | | the whole hotel internet infrastructure is running |
| their customers. With hotel internet customers can not | | | | smoothly. This whole process has been made much |
| only check and browse the internet, but at the same | | | | easier since the introduction of third party companies |
| time upload photos of their visits on the internet. With | | | | which specialise in this kind of environment such as |
| online social networking sites such as Facebook | | | | e-tv interactive. Hotels are aware that not all |
| people are using hotel internet to upload their photos | | | | customers intend to use the internet when staying and |
| for their friends and family. With hotels now providing | | | | therefore they offer only pay for the service if |
| internet access customers no longer have to go find | | | | needed. |