| The company started in 2001 as a breakaway | | | | Heavy broadband users should consider using the |
| company from BT wireless. It quickly became one of | | | | service for their Internet provider. With initial set up |
| the leading companies in the UK for internet, phone, | | | | customers receive free installation and a free wireless |
| video games, and other digital services. O2 was one | | | | router with their service. The cost of the service is |
| of the first companies to offer a broadband service in | | | | around £12.23 per month, but if you are also a |
| the UK. They are part of the larger Telef-nica | | | | mobile phone customer system, then Internet prices |
| company that spans over all of Europe. In 2006 they | | | | are £4.89. The minimum contract required is |
| purchased the Be network and expanded its borders | | | | twelve months. 100 free texts can be sent from your |
| to include the service area of the Be network. This | | | | computer to your phone, and you can also send 1000 |
| makes them have one of the largest access areas in | | | | e-mails to your phone with this plan. |
| the whole United Kingdom. Since 2007 Telef-nica has | | | | The service level that customers receive while using |
| over 40 million customers of which O2 has 18.4 million. | | | | O2 broadband is one of the best among Internet |
| They offer one of the fastest forms of broadband | | | | service providers. There is a 30 day money-back |
| Internet in the UK and they offer it for a great price. | | | | guaranteed trial period that users can try before they |
| Currently their focus is on Internet service for phones | | | | sign any contracts. Most reviewers give four or five |
| and other wireless devices. They are offering | | | | star ratings for customer satisfaction and service. The |
| discounts to people who use multiple aspects of their | | | | set up is free, which is a great benefit to customers |
| services such as mobile phone and broadband usage. | | | | and there are many free items that come with the |
| It is likely that in the future the broadband service will | | | | package such as free router, free text messages, and |
| continue to grow and expand in popularity because | | | | free e-mail. Customer service for the company is |
| they are a large and highly rated company. | | | | excellent as well. They offer many different kinds of |
| O2 broadband offers 8Mb download speeds on the | | | | support. You can call their customer service line with |
| ADSL2 network. The network covers over half of the | | | | any questions at any time of day. If there is a |
| entire UK, which means that it is easy to find | | | | hardware issue they will send someone out to fix it |
| connection spots. They are currently trying to get | | | | within a day or two. Overall, the internet service is one |
| mobile phone customers to use their broadband for | | | | of the fastest and best on the market. If you already |
| their phones and on-the-go devices. However, they | | | | have mobile phone with them, then their broadband |
| also offer home Internet connections as well. There is | | | | Internet is an even better deal. This is a company that |
| a fair use policy that O2 requires, however, they are | | | | should not be overlooked. |
| more lenient than many other broadband provides. | | | | |