South Africa - No Longer a Lion's Den For Ecommerce

South Africa's First National Bank (FNB) and globalincreased 150-fold since 2008.
internet payment system PayPal announced their newThe undersea cable has also had a positive effect on
partnership at the end of March. This means thatinternet pricing in South Africa. Before 2009 Telkom
South African internet shoppers can now carry outheld the ISP monopoly in the country. Now, although
transactions to and from their FNB accounts, and sellTelkom still holds the market share, there are a range
and purchase services and goods with 190 marketsof competitors, including Neotel, Vodacom and MWeb.
worldwide swiftly and safely. The move highlightsWith such competition, operators are now working on
ecommerce opportunities for foreign markets at aproviding users with the best rates. MWeb and Vox
time when, thanks to the World Cup, South Africa is inTelecom have just announced plans to provide
the spotlight, and reflects the general progress beingcustomers with an uncapped ADSL broadband tariff,
made in SA to improve and encourage internationaland Vodacom offer a 50% off deal for their business
ecommerce.customers. In a country where, for many, internet has
Previously, South Africa has been considered anbeen inaccessible due to expensive rates, these price
almost 'no-go' area for foreign businesses wanting todrops should open up access for a much wider
carry out ecommerce. A low internet population, poordemographic of the country.
connectivity, and issues with fraud and paymentThe outlook is promising for ecommerce in South
problems being a few of the hurdles they would haveAfrica. Statistics show that there was a 7% increase
been expected to jump. However, the internet isin internet retailing in 2009, and with higher rates of
moving forward in SA, and this is opening up windowsemployment and disposable incomes, people will be
of opportunity for businesses worldwide.looking for quicker and convenient ways to shop.
The 17,000 km SEACOM undersea cable system wasPreviously, trust in online shopping has been low,
launched in July 2009, and is the first in a series ofhowever, with some of South Africa's leading retailers
undersea cable systems expected to vastly improvesuch as Woolworths and Pick 'n' Pay opening online
South Africa and neighbouring countries internationalstores, trust is expected to increase. The Mastercard
internet connectivity by linking them to various regionsWorldwide Online Shopping Survey 2010 showed only
across the world. The cable has increased bandwidth5% of respondents use only offline channels to
enormously, and the hope is that it will support Southbrowse and purchase goods. With these statistics in
Africa's economic and technological growth. Already,mind, South Africa could hold a lot of potential for UK
the effects the cable has had on internet usage inbusinesses. Research into South African ecommerce
South Africa are evident. Between 2002 and 2007,and internet usage should be carried out in order to
internet population growth never rose above 8% yeardevelop a country-specific SEO and SEM strategy. By
on year. In 2009, there was a reported 15% growthdoing this, businesses can not only expand into a
from 2008, from 4.6 million to 5.3 million, and by 2011 themarket which holds great potential, but also assist in
internet population is expected to be at 11 million. Plansthe economic and technological advancement of
for further cables are underway, and if all are carried2010's most celebrated country.
out, the international internet capacity of SA will have