| It is possible to test the speed of your ADSL | | | | server IP address and Port Number" |
| connection if it seems to be running below the | | | | TRACERT can see the route to a destination and to |
| standard speed and by using a few standard tests, | | | | use this command, you would click Start-Run-type |
| you can track down the problem efficiently on your | | | | command-OK. |
| own. Such things as PING, TELNET, TRACERT, and | | | | IPCONFIG will display the IP assigned to the network |
| IPCONFIG are some basic computer industry | | | | and you can also clear and reset the IP addresses |
| commands that help you test certain properties when | | | | with this command. By using different IP commands |
| trying to test a speed problem with your ADSL | | | | such as IPCONFIG/Release which releases IP |
| Connection. | | | | addresses or IPCONFIG/Renew, which obtains IP |
| The first thing you will need to do is to log onto your | | | | settings from a source, such as a router, you can |
| router. You will need to change the username | | | | determine if the settings are correct. |
| to:speedtest@speedtest_domain, with a password of | | | | ADSL connectivity is not fault-proof, so there is no |
| griffin. After you have logged on, you will need to go to | | | | guaranteed uptime. You should consider having |
| speed tester to run the tests and take screen shots | | | | another backup connection, such as dial-up to avoid |
| of the results. | | | | downtime in the event ADSL connections go down. |
| Then you will log back into your ADSL account to get | | | | There are other ways, such as a simple ISDN modem, |
| the returned speed. Once you have this information, | | | | replacing the router or complex solutions that include |
| along with your account number, you can contact | | | | balancing across two ADSL lines to insure connectivity. |
| support with the results. This can help speed up the | | | | Sometimes, resetting a router can solve ADSL |
| process of getting to the root of the problem. | | | | connectivity problems. To reset the router, turn the |
| PING is a basic internet program where you can verify | | | | power off for a minimum of 30 seconds, and then |
| an IP address and is used diagnostically to check a | | | | back on. If that does not work, try pinging the router. If |
| host computer. To use the PING command, just click | | | | the router responds to the PING test, then you will |
| Start-Run-type command-OK. You will then get a | | | | need to contact your provider support to fix the |
| prompt on a MS-DOS window, where you will type | | | | problems with your ADSL Connection. |
| "ping and your IP address" to make sure it | | | | By trying a few of these simple tests on your own, |
| acknowledges your IP address is ready to accept | | | | often speed and connectivity problems can be fixed |
| requests. | | | | without the need for additional service calls to provide |
| TELNET allows you to access somebody else's | | | | support. If ADSL connection is crucial to your |
| computer if they have given you permission. It is a | | | | applications, you may want to consider a back-up |
| common way of accessing a router device on a | | | | method to connect in the event of router or equipment |
| network and allows you to log on as a user of that | | | | problems that would require equipment shipped so that |
| computer. To use this command, you would click | | | | it is not onsite and can take time to get to you in order |
| Start-Run-type command-OK and the MS-DOS | | | | to repair. |
| window will appear with a prompt. You will type "telnet, | | | | |