| > | | | | different types of systems that are available, and |
| IP phone systems the modern way to connect to your | | | | what you want depends on what you need. |
| customers and suppliers. They offer a range of | | | | Within your office you need to ensure you have a |
| functionalities that can increase productivity and | | | | cabled CAT5 or CAT6 network system that |
| squeeze more out of your phone line. Read more | | | | connects all of the wall sockets to the PBX exchange |
| about what they have to offer here... IP telephone | | | | system. |
| systems are fully integrated and fully functional | | | | These types of cables are able to carry your |
| systems that enable you to effectively talk to your | | | | telephone calls as well as carry a wired internet |
| colleagues, clients and suppliers using an onsite | | | | connection around your office. |
| telephone system. | | | | Each socket is then assigned a number in the |
| IP stands for Internet Protocol, and is often used along | | | | exchange which will then give you a range of different |
| with VOIP, meaning Voice Over Internet Protocol. | | | | telephone extensions. The number of extensions |
| Essentially what happens during a call is that voice calls | | | | available depends on the size of equipment that you |
| are made using the same type of system that is used | | | | have bought as well as the number of extensions that |
| to connect computers to the internet. | | | | are required. |
| However, with a IP phone system, rather than | | | | The IP telephone system main part of any office, |
| connecting you with the world wide web, you are only | | | | connecting you with the world. |
| connecting to an internal network, using your very own | | | | This type of system though offers you the most type |
| mini telephone exchange that is installed in your office. | | | | of functionality. Some of the most advanced telephone |
| The mini exchange, known as a PBX (Personal | | | | features are only available with this type of installation. |
| Branch Exchange), directs calls that come into your | | | | Not only can you place calls on hold, but workers are |
| business from your phone line provider. Normally small | | | | able to work securely off site using telephony |
| businesses have an ISDN2 line, which means that for | | | | software on computers very similar to well known |
| each phone line coming into your building from your | | | | types from firms like Skype and Google. |
| provider, you actually have 2 phone lines that you can | | | | However, rather than using third party servers, your |
| make and receive calls on. | | | | workers in any part of your business just need to |
| However this is not always the case and you can | | | | have access to your server and then you can call |
| connect using a normal analogue phone line, the | | | | them using their internal telephone extension, reducing |
| advantage of a normal line is that from it you can run | | | | call costs and ensuring all is private to your business. |
| a ADSL internet connection which you cannot do with | | | | The installation of a good telephone system is key to |
| a ISDN phone line. | | | | your firms development. Once installed, you will be able |
| There are a number of different companies that | | | | to develop new services and products that can bring |
| provide these PBX exchanges such as Panasonic, | | | | you closer to customers and ultimately make you |
| which are not particularly expensive. There are many | | | | more money. |